Small business web design has many responsibilities. In many cases, it is the business’s store front for its target customers and in other cases the design of the small business website is the sole means for attracting and converting customers and many a times the website is the only presence of the business. All its activities and processes are conducted using the website. All this means that the website design plays a very important role in ensuring the success or failure of small businesses. This also means that the question of using Flash or not assumes critical importance.